Course Duration: 6 months
Airlines and other service industries spend large sums of money on marketing and advertising their services with the intention of attracting new customers and retaining existing ones. Hence, it is the level of Customer service displayed by personnel across all levels that build the brand and image of the Airline.
How You Will Benefit
This course aims to give you the knowledge, skills and customer service attitude to anticipate and respond to the needs of the customers and the problems they may inevitably face.
Eligibility - Open to Graduates and above only.
For more details on individual courses, contact the Patriot offices in each location.