Course Duration: 6 months
Course includes a trip abroad for a unique international exposure and experience.
Airports are centres of commercial activities apart from the services provided to the airlines. One can learn about key customer service skills, understand the different revenue segments and become a better airport service provider.
Designed for
- Entry-level employees wanting to work in an airport environment
- For those wanting to work in a commercial function within an airport like Duty free stores and so on.
How You Will Benefit
- Describe the airport commercial environment.
- Understand the various types, needs and behaviours of airport customers.
- Know how professional salesmanship affects airport customer service.
- Gain knowledge about customer service measurements.
Eligibility - Open to Graduates and above only.
For more details on individual courses, contact the Patriot offices in each location.